At SplashScape, we are dedicated to providing high-quality service and customer satisfaction. If you are not completely satisfied with our work, please contact us within 7 days of project completion. We will address your concerns and offer a resolution. For custom pool projects, deposits are non-refundable once the work has begun, but we will do everything possible to ensure you are satisfied with the results. For repairs or maintenance, refunds are not provided unless the service was not completed as agreed. We guarantee high-quality work and customer satisfaction.